Responsible gambling

Run4Win Casino understands the importance of responsible gaming practices to ensure our players have a safe and enjoyable experience on our platform.

We aim to provide a wide range of tools and resources to help you maintain control over your gambling activities, minimize potential harm, and promote healthy play habits. Below, you'll find information about how we can assist with self-limiting and exclusion measures as well as links to external support organizations that offer additional advice and guidance.

Setting Deposit Limits

You can configure deposit limits on our website or mobile app, which will restrict the amount of money you can deposit into your account within a specified timeframe. This could be daily, weekly, or monthly depending on your preference.

To set up deposit limits:

1. Log in to your Run4Win account.
2. Click on "Deposit" and select your preferred currency.
3. Choose how often (daily/weekly/monthly) you want the limit applied.
4. Set a specific amount as your desired maximum deposit for that period.

Loss Limit Setting

You can also set loss limits to control the maximum amount you're willing to lose in one gaming session or within a specified timeframe. This helps prevent excessive spending and is available alongside deposit limits.

To set up loss limits:

1. Go to your account settings.
2. Select "Deposit" and then choose the option for setting loss limits.
3. Choose how often (daily/weekly/monthly) you want the limit applied.
4. Set a specific amount as your desired maximum loss for that period.

Time-Outs

If you're concerned about the impact of gaming on your life or need to step back from it temporarily, we offer time-out options ranging from short breaks to extended periods of self-exclusion (from one day up to six months).

To initiate a time-out:

1. Visit your account settings.
2. Click "Time-Out" and select how long you want the block to last.

Self-Exclusion

Our self-exclusion feature allows you to permanently prevent access to Run4Win for set periods or indefinitely. Please note that this will block all accounts associated with your email address, mobile number, IP addresses used during gaming sessions, and any other related details we have on file. Self-exclusion is irreversible until the specified period expires.

To self-exclude:

1. Go to account settings.
2. Select "Self-Exclusion" from options.
3. Choose a duration for blocking or opt for indefinite blockage.

External Support

While our internal tools offer direct support, we also want you to be aware of external organizations dedicated to supporting individuals with gambling issues. These services provide a wealth of information on responsible gaming practices and may be beneficial as supplementary guidance alongside the measures outlined above.

• National Helplines
• Online Resources

We encourage open communication, please contact our customer support if you need assistance with implementing these features or require additional advice on maintaining a balanced gaming experience.